Privacy Policy

Last updated: December 2024

At Karakata Market (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our services or access our website.

1. Information We Collect

1.1 Personal Information:

We may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details when you create an account, place an order, or interact with our platform.

1.2 Usage Information:

We collect information about your interactions with our platform, including your browsing history, products viewed, and actions taken.

1.3 Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you and improve our services.

2. How We Use Your Information

2.1 Provide and Improve Services:

We use your information to process your orders, provide customer support, and enhance your overall shopping experience.

2.2 Communication:

We may use your email address to send you order updates, promotional offers, and other relevant communications. You can opt out of promotional emails at any time.

2.3 Analytics:

We analyze user behavior to improve our platform’s functionality and design, ensuring a better user experience.

3. How We Share Your Information

3.1 Service Providers:

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and shipping companies.

3.2 Legal Obligations:

We may share your information to comply with legal requirements, respond to requests from public authorities, or protect our rights and interests.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

5. Your Choices

5.1 Account Information:

You can update your account information by logging into your account settings.

5.2 Cookies:

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our platform.

5.3 Promotional Communications:

You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email.

6. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a notice on our platform.

8. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +234-807 772 2155

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.